Sandbox Account Issues | PCI Booking

Sandbox Account Issues

Email PCI Booking support

For all support requests, please send an email to support@pcibooking.net. We strive to respond with one working day.
In order to help resolve your issue as quickly as possible, please provide us with the following:

1. Your PCI Booking username, or the company name associated with your account. 

2. A full description of the issue you are having:

  • What you attempted, 
  • The resulting behaviour, 
  • If possible, a detailed example of the request that was sent to the API and the response that you received.

3. A description of the resulting behavior which was not as expected.

Call PCI Booking support 

Due to the intricate nature of PCI Booking, and in order to expedite a resolution of your issue, we recommend that you first describe your issue in an email - which will in turn provide you with a ticket ID for that email. Then proceed to call our support team and reference the ticket ID. 

You can reach our support team at one of the following numbers:

Ireland +353 1 253 0554, Ext. 2
United Kingdom + 44 203 411 3843, Ext. 2
United States +1 346 223 0369, Ext. 2